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TERMS & CONDITIONS
initial orders are 50 yards with reorder minimums of 50 yards. All prices stated
and payable in U.S. Dollars. Shipments via UPS, unless otherwise
specified; FOB Belton, S.C. Lead time is 2-4 weeks, excluding any
additional time required for credit approval.
the event that an item with a manufacturing defect is received or that
goods are not in conformity of order, buyer should contact Loom Craft
Customer Service immediately at 864-338-3064. Flawed merchandise must
be reported within 10 days of receipt of shipment. Loom Craft, Inc.
will not accept unauthorized returns.
New Hope Fabrics reserves the right to cancel any Backorders. All items
will be delivered to UPS or Common Carrier in good condition. Shipment
damage claims must be filed by the buyer with the delivering carrier
Lead time is normally 2-4 weeks; however, during the peak order period
(September - December), lead times may be as long as 6-8 weeks.
Additional time may be required for credit approval.
All new accounts must be prepaid by either Check, Mastercard, Visa,
Cashier's Check, or Money Order, unless Loom Craft, Inc. has approved
Buyer's credit. A $25 service charge will be added to customer's
account for each returned check. An approved credit application may
receive terms of up to thirty (30) days.
COD shipments must be paid by Cashier's Check, or Money Order. All
prepaid orders will have a freight allowance of 10 % of total order
added to invoice. Finance Charges of 1.5 % per month will be charged
against all past due accounts. Customer accounts may be factored at the
discretion of Loom Craft, Inc. Customer authorizes any bank to release
information requested by Loom Craft, Inc. needed for credit purposes.
All customers must submit their Sales and Use Tax Identification Number
before their first order is processed.
Unless otherwise noted on invoice, send all orders and payments to Loom
Craft, Inc., P.O. Box 825, Belton, SC 29627.
Order Placement and Customer Service hours are 8:00 AM to 5:00 PM
Eastern Time. Monday thru Thursday and 8:00 AM to 4:00 PM Eastern Time on Fridays. Customer Service Representatives may
be reached at 864-338-3064.
Updated at 6/11/2010 6:53:01 AM
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